Accredited WorkshopsQualificationsNon-Accredited Training

Facilitate individual service planning and delivery


This unit describes the skills and knowledge required to contribute to the development, implementation and review of individualised support.
This unit applies to workers in a range of community services and service delivery contexts. Work will involve collaborating with the person requiring support and other people involved in the support network. Service needs may be complex or multiple.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

This Unit includes the following Elements:
  1. Establish and maintain relationships
  2. Prepare for planning
  3. Plan service delivery
  4. Review service delivery implementation
  5. Complete reporting requirements

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Enteral Feeding


The purpose of this training is to provide participants with information relevant to the care and use of an enteral tube for enteral feeding.

Whilst other enteral tubes are mentioned, participants will in general be using a PEG tube in the community setting. This clinical competency is only intended for PEG feeding.

This training and its guidelines aims to support:
  • Support Workers in administering feeds and specific medications via an enteral feeding tube in a safe and appropriate manner; and
  • Registered Nurses in administering feeds and medications via an enteral feeding tube in a safe and appropriate manner. It is imperative that all workers caring for people who have enteral tubes in understand why it is in place and the appropriate position and use.

Manual Handling - Use of a Hoist


This course will outline the method to safely transfer or reposition a non-weight bearing client using a lift/hoist.

This course outlines the steps:
  • prior to the procedure
  • during the procedure
  • after the procedure,
  • the risks involved in moving clients, and
  • the precautions



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