Certificate III in Individual Support

CHC33021

CHC33021 Certificate III in Individual Support

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

The program will be delivered over a variety of modes including online learning and through class based in-house face-to-face review, with tasks and practical application.

Online learning involves:

  • Content delivery online – SCORM files/Movie files/videos/ other reference and supporting materials.
  • Individual activities and Case study examples, including theory questions and assessments for each online unit.

Face-to-face training sessions involve:

  • Discuss the overall training topic.
  • Content delivery – PowerPoints / Handouts / Movie files / videos / other reference and supporting materials.
  • Question time
  • Conduct group/individual activity/activities where appropriate.
  • Conduct assessment tasks/activities.
  • Discussion time
  • Review learning objectives
  • Administer feedback form.
Course Schedule: Unit Code & Name Core

or Elective

Unit 1 – Organisational requirements CHCCCS041 – Recognise healthy body systems C
Unit 2 – Organisational requirements CHCCOM005 – Communicate and work in health and community services C
Unit 3 – Organisational requirements – Work Health and Safety HLTWHS002 – Follow safe work practices for direct client care C
Unit 4 – Organisational requirements – Work Health and Safety CHCCCS042 Prepare meals E
Unit 5 – Organisational requirements – Work Health and Safety HLTINF006 –Apply basic principles and practices to infection prevention and control C
Unit 6 – Organisational requirements – Compliance CHCLEG001 – Work legally and ethically C
Unit 7 – Organisational requirements – Compliance CHCAGE013/CHCDIS020 – Work effectively in Ageing & Disability Support E
Unit 8 – Organisational requirements – Diversity CHCDIV001 – Work with diverse people C
Unit 9 – Planning, Support and Services – Empowerment CHCCCS038 – Facilitate the empowerment of people receiving support C
Unit 10 – Planning, Support and Services – Supporting the Individual CHCCCS031 – Provide Individualised support C
Unit 11 – Planning, Support and Services – Supporting the Individual CHCCCS040 – Support independence and well being. (Work placement 120 hours) C
Unit 12 – Planning, Support and Services – Supporting the Individual CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach E
Unit 13 – Planning, Support and Services – Supporting the Individual CHCPAL003 – Deliver care services using a palliative approach E
Unit 14 – Planning, Support and Services – Complex needs CHCAGE011 Provide support to people living with dementia E
Unit 15 – Planning, Support and Services – Social & Community Participation CHCDIS012 – Support community participation and social inclusion E

Work Placement

Learners will undertake a work placement for a minimum of 120 hrs of direct support work with a suitable workplace(s) to complete the required work placement hours. During the work placement, the learner will complete a work placement logbook to supply evidence of the ability to complete tasks outlined in the elements and performance criteria for the following units:

  • HLTWHS002 Follow safe work practices for direct client care
  • CHCAGE013 / CHCDIS020 Work effectively in Ageing & Disability Support
  • CHCLEG001 Work legally and ethically; and

CHCCCS040. Support independence and wellbeing in the context of the job role, and safely support at least three people to enhance independence and wellbeing.

CHC33021 Individual Support – Ageing and Disability (Blended Online & Face-to-face): $7995

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Certificate III in Individual Support

  • Online and Face-to-face Delivery: Commencing July 1st 2025
  • Online and Face-to-face Delivery: Commencing January 14th 2026