This version first released with BSB Business Services Training Package Version 7.0.
This qualification reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. They may undertake a variety of simple tasks under close supervision.
This qualification provides a range of introductory skills and knowledge to provide individuals with an understanding of the business environment.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Total number of units = 6
2 core units plus
4 elective units, of which:
- 2 elective units must be selected from the elective units listed below
- for the remaining 2 elective units:
- up to 2 units may be selected from the elective units listed below
- if not listed, up to 2 units may be selected from a Certificate I or Certificate II from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBOPS101 Use business resources
BSBPEF101 Plan and prepare for work readiness
BSBCMM211 Apply communication skills
BSBCRT201 Develop and apply thinking and problem solving skills
BSBDAT201 Collect and record data
BSBOPS201 Work effectively in business environments
BSBOPS202 Engage with customers
BSBPEF201 Support personal wellbeing in the workplace
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBTEC101 Operate digital devices
BSBTEC203 Research using the internet
BSBTWK201 Work effectively with others
BSBWHS211 Contribute to the health and safety of self and others
FSKDIG002 Use digital technology for routine and simple workplace tasks
FSKLRG011 Use routine strategies for work-related learning
FSKOCM006 Use oral communication skills to participate in workplace teams
ICTICT221 Identify and use specific industry standard technologies
Qualification Mapping Information
No equivalent qualification. Supersedes but is not equivalent to BSB10115 Certificate I in Business.